Friends Apparel Impex values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.

1. Information We Collect

We collect information that you voluntarily provide, including:

• Name
• Company Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Artwork, Logos, Design Files, and Product Specifications
• Any information submitted through contact forms, quotations, or email

We also collect basic technical information such as your IP address, browser type, device information, and website usage through cookies and analytics tools.

2. How We Use Your Information

Your information is used to:

• Respond to inquiries
• Prepare quotations
• Process orders
• Manufacture custom products
• Provide customer support
• Improve our website and services
• Send order updates and important business communications

We do not sell or rent your personal information to third parties.

3. Sharing Information

We only share information when necessary with:

• Shipping and logistics companies
• Payment service providers
• Manufacturing partners involved in your order
• Government authorities when required by law

All third parties are expected to protect your information.

4. Cookies

Our website uses cookies to improve user experience, analyze website traffic, and remember your preferences. You can disable cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we work to keep your information secure, no online transmission method is completely secure.

6. Intellectual Property

Any artwork, logos, designs, or files submitted by customers remain the property of their respective owners. We use these materials only for manufacturing the requested products unless otherwise agreed.

7. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections
• Request deletion of your information where legally permitted

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact Friends Apparel Impex through the contact information provided on our website.